Caring Neighbors

What is Caring Neighbors?

Caring Neighbors is a program sponsored by LaFollette Utilities to help customers who are less fortunate pay their utility bills. Funds for the program come from voluntary contributions made by customers each month or as a one-time donation. It is an emergency assistance fund. It is not intended to be an ongoing source of extra income, but a temporary help to be used for paying utility bills.

LaFollette Utilities collects the funds and an independent Board of Directors certifies the eligibility of the recipients and disburses the funds, all of which goes directly toward helping less fortunate residential customers.

Recently, Campbell Enhancement Fund, an affiliate fund of East Tennessee Foundation, awarded a grant to LaFollette Utilities’ Caring Neighbors program to provide utility assistance for residents. Visit for more information.


Who Receives Help?

Those eligible to receive help through Caring Neighbors are those on limited, fixed incomes; the handicapped; the medically disabled; and those not currently economically self-sufficient. The number of persons who can be helped depends on how much the rest of us are willing to give.

How do I join?

You can donate $1, $2, or more each month, conveniently added to your utility bill. Or, you can make a one-time donation of any amount. To donate to Caring Neighbors, print the form below and mail with your utility bill to LUB, or call our office at (423) 562-3316 or 1-800-352-1340. You can stop contributing at any time by contacting our office at (423) 562-3316 or 1-800-352-1340.


Please note, applications must be turned in by the last day of the month before the next month’s meeting (i.e., application for funds to be considered at the July meeting must be turned in by June 30th). Monthly meetings are held the second Monday of each month.