The undersigned requests the City of LaFollette Board of Public Utilities (hereinafter called LUB) to supply
service, which shall include service at any location. Applicant agrees to receive and pay for all such services
rendered or reserved for use of the undersigned when bills are rendered therefore in accordance with the
rules of LUB in effect at the time the service is rendered. It is agreed that LUB may require, as security for the
payment of bills, a cash deposit of such amount as it may deem adequate. The undersigned agrees to abide
by and be subject to the rules and regulations of LUB relating to the service rendered pursuant to this
contract. The undersigned agrees to grant a release of information to LUB for credit history, verification of
service contract information, and any necessary collection action. The undersigned agrees to pay any and all
collection fees, court costs, and reasonable attorney's fees incurred by LUB to perfect collection of a
LUB may communicate with its Customers by all means of provided contact information, including but not
limited to phone, text, email, etc. If Customer has provided a mobile phone number for calls or texts, the
Customer's standard text and data rates shall apply. LUB may utilize an automated dialing system to provide
informational, educational, and/or emergent messages. By providing the contact information, the Customer
consents to LUB's uses as described here. LUB Customers may opt out of Customer notifications at their
discretion by contacting LUB's Customer Service.
What is Caring Neighbors? Caring Neighbors is a program sponsored by LUB to help customers who are less fortunate pay their bills. Funds for the program come from voluntary contributions made by customers each
month or as a one-time donation. It is an emergency assistance fund. It is not intended to be an ongoing
source of extra income, but a temporary help to be used for paying bills.
What is Operation Roundup? Operation Roundup is a program sponsored by LUB as a community fundraising program. Each month, customers elect to have their utility bills "rounded up" to the next highest
dollar. For example, if your utility bill was $75.45, your bill would be rounded up to $76.00, with .55 going to
the Operation Roundup fund.