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How to Get Service


How to get ServiceAPPLICATION FOR SERVICE:(Please click “Application for Service” to print.) Each prospective customer desiring electrical, water, and/or wastewater service(s) will be required to sign LaFollette Utilities' (LUB's) standard application for service contract, post a deposit and pay the service connection charge(s). This application may be made in person, faxed, or mailed to the prospective customer with the application signatures notarized, two proofs of identity presented, and LUB may make a credit investigation. If you are renting, you will be asked to provide a rent receipt or lease agreement. If you own the property, you will be asked to provide proof of ownership. For new construction, please contact our office for a list of documents to bring when applying for service.

OUTDOOR LIGHTING: LUB offers a complete turnkey job for outdoor lighting for businesses and homes. We offer a variety of lights. For more information contact Stephanie Hembree at or call (423) 562-3316 ext. 1042 or Sharyn Vincent at or call (423) 562-3316, ext. 1041.

DEPOSITS: A deposit equal to approximately twice the highest estimated monthly bill may be required of any customer. An irrevocable bank letter of credit or indemnity bond may be substituted for a deposit.

SERVICE CONNECTION CHARGES: All electric connections for new services, transfers of service, or reconnections of terminated services will require a payment of $30.00. Water connections also require a payment of $30.00. In addition, all delinquent amounts, trip charges and deposits must be paid or satisfactory arrangements made. If, at the customer's request, the connection is made after regular work hours or is guaranteed to be completed on the same day that service application is made, the charge will be $50.00.

CUSTOMER'S WIRING STANDARDS: All electrical wiring of the customer must comply to standards set forth by the National Electrical Code, State of Tennessee, Department of Fire Prevention, or by local city or county codes. All meter locations, for both underground and overhead services, must be approved by a representative of LUB.

NEW CONSTRUCTION:  To process an order for new construction, additions to existing structures or structure that has never had electricity, the following is required:

  •  County building permit - Campbell County Court Clerk, courthouse 423-562-4985 - Claiborne County Executive Office, 423-626-5236  For all residential construction in Campbell County (with the exception of the City of Jacksboro and City of Caryville), a state structural permit must be purchased prior to application for service.
  • Septic tank permit or proof of public sewer - Campbell County Health Department 423-562-8351 - Claiborne County Health Department 423-626-4291.
  • City building permit (if required) - City of Caryville 423-562-9478, City of Jacksboro 423-562-9312, City of LaFollette 423-562-4961
  • For all mobile home owners, you must let the State Electrical Inspector know that the Installation Decal is in the inside panel box, or on the cover.  If this decal is not in there when the State Electrical Inspector comes to inspect, it is an automatic rejection.  The electric service will not be hooked up without this decal.
  • E-911 address for the construction location - Campbell County E-911 423-562-8055, LaFollette E-911 423-562-4961, Claiborne County E-911 423-626-1700

Please bring the required permits to our office when applying for service.  Below are fees that may be necessary for the connection of your service(s):


Security deposit required Temporary Pole $35.00
Service Charge $30.00 Rough-in $35.00
  Final:  200 amp $35.00
A security deposit is required or other 201 - 400 amp $40.00
suitable guarantee such as an Irrevocable           Heating/Air $35.00
Bank Letter of Credit Re-inspect (each time) $35.00
  LUB permit fee (per inspection) $ 3.00
  LUB conduit inspection $30.00
  LUB conduit re-inspection $30.00
  Secondary fee $150.00
  Primary fee $350.00


TAP FEE CHARGES (effective July 1, 2013):

Water Tap Fees:  
3/4" service


1" service


2" service (compound meter required) $3,500.00
4" or 6" wet tap $1,700.00
8" wet tap $2,100.00
Sewer Tap Fees:  
6" or 8" sewer tap $825.00
2" sewer force main tap $825.00
Force main tap over 2" Actual cost of labor and materials
Fire Hydrant Installation Fees: $4,000.00
*Directional boring underneath State highway is additional cost and pavement replacement on road boars are additional costs